PRIVACY & CONSENT

Cookie Policy & Preferences

This Cookie Policy explains how UWO Connect uses cookies, local storage, and similar technologies to keep your session secure and improve your experience.

You can customize your cookie choices below at any time. Changes to optional cookies take effect immediately and are saved locally in your browser.

1What Are Cookies?

DefinitionSmall encrypted text files stored in your web browser when visiting UWO Connect.
PurposeAuthenticate your login session, protect against CSRF attacks, and remember workspace preferences.
DurationSession cookies expire when browser closes; persistent cookies remember settings across visits.

2Manage Cookie Preferences

Configure which categories of cookies UWO Connect is allowed to use.

Essential CookiesAlways Active

Strictly necessary for user authentication, API token security, workspace routing, and cross-site forgery protection. Cannot be disabled.

Preference Cookies

Remember your UI theme preference (dark/light mode), interface language, and notification display settings.

Functional Cookies

Maintain active live chat tab states, real-time socket sessions, and selected AI copilot filters.

Analytics Cookies (Optional)

Collect anonymized platform telemetry to help our engineering team diagnose performance bottlenecks and improve page speed.

3Local Storage & Session Storage

In addition to cookies, UWO Connect uses standard HTML5 Web Storage (`localStorage` and `sessionStorage`) to store non-sensitive application state such as your active chat filter tabs, sidebar collapse status, and temporary form drafts for offline resilience. You can clear this data anytime through your browser settings.

4Third-Party Cookies

  • Authentication Providers: Google OAuth and Firebase for single sign-on security.
  • Payment Gateways: Cashfree and Razorpay for PCI-DSS compliant payment processing.
  • Meta Graph API: Embedded WhatsApp Business and Instagram webhook verification frames.
Questions About Cookies or Privacy?

For any inquiries regarding data protection and cookie policies, please reach out to: